Privacy Policy

Last updated: April 14, 2026

1. Information We Collect

We collect the following types of information:

Information You Provide

  • Name, email address, phone number when you request a quote or demo
  • Business information (name, industry, size) for AI agent configuration
  • Payment information (processed securely via Stripe — we never store card details)
  • Messages and conversations with our AI agents

Information Collected Automatically

  • Page views, browser type, and referring pages
  • IP address (used for rate limiting and security)
  • Device type and operating system

2. How We Use Your Information

  • To provide and improve our AI agent services
  • To configure and train your personalized AI agent
  • To send appointment confirmations and service notifications
  • To process payments and manage subscriptions
  • To analyze usage patterns and improve our platform
  • To contact you regarding your account or service updates
  • To prevent fraud and ensure platform security

3. Data Sharing

We do not sell your personal information. We may share data with:

  • AI Providers (OpenAI, ElevenLabs) — Conversation data is sent to AI models for processing. These providers have their own privacy policies.
  • Payment Processor (Stripe) — For secure payment processing
  • Email Service (Resend) — To deliver transactional emails
  • Hosting (Vercel, Supabase) — For infrastructure and data storage

4. Data Storage & Security

Your data is stored securely on Supabase (hosted on AWS) with the following protections:

  • All data is encrypted in transit (TLS/HTTPS)
  • Database access is protected by Row Level Security policies
  • API endpoints are protected by rate limiting
  • Admin access requires authentication
  • Security headers (HSTS, CSP, X-Frame-Options) are enforced

5. Your Rights

Depending on your location, you may have the right to:

  • Access — Request a copy of your personal data
  • Correction — Request correction of inaccurate data
  • Deletion — Request deletion of your data
  • Portability — Request your data in a portable format
  • Opt-out — Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@nextrevoai.com.

6. Conversation Data

Conversations between your customers and our AI agents are:

  • Stored in our database to maintain conversation context
  • Used to extract lead information (names, emails, appointments)
  • Not shared with third parties except AI providers for processing
  • Retained for the duration of your subscription + 30 days after cancellation
  • Accessible to you via your admin dashboard

7. Cookies

We use minimal cookies for essential site functionality. We do not use tracking cookies or third-party advertising cookies.

8. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. We will notify active subscribers via email of material changes.

10. Contact

For privacy-related questions or to exercise your data rights, contact us at:

Email: privacy@nextrevoai.com